Kiwire™ 2.0


55 views December 6, 2017 April 26, 2019 admin 0

Cloud : Login Records

The cloud login record modules let you view all user login records including those by your cloud tenant. To access the login records module click on Cloud > Records from the navigation. On the login records listing module, you may search for specific records by using the search option. In the search box, the following fields are required to search the records easily.

  • Username / Mac Address : The username of the user or Mac address of the device.
  • Type : Login or logout type.
  • Date From : Date selection.
  • Date To : Date selection.
  • NAS ID : Id of the NAS device.
  • IP Address : The IP address of the device.

Then the records will show according to each fields. The fields and functions are below.

Field Meaning & Function
Login Date/ Time The login time of the users.
Logout Date/ Time The logout time of the users.
Username The username of the account.
Total Time The Total session time of the users.
MAC Addr The mac address of the devices the user use to connect to network.
Zone The zone of the devices/users.
NAS ID The NAS ID user is connected to.
Reason The reason of the user disconnect the connection.

* NOTE : Refer table below.

IP Address The ip address of the devices the user use to connect to network.
Traffic Use The traffic utilized by users during the session.
Class The classification of the device such as phone, tablet or laptop.
Brand The detected brand of the user devices such as Apple, Samsung or Huawei.
Model The model of the device such as iPhone or Galaxy S.
Hostname A label / unique name given to a device that connected to the internet.
Cloud ID A unique cloud id of the superuser/tenant.
Disconnect Reason List
Disconnect Reason Message Meaning & Function
Admin Reset Disconnect cause by Admin action or Kiwire™ system platform script.
Call Back Disconnect so port can be use to call back user.
User Request Disconnect request by user.
Idle Timeout Disconnect due to exceed idle time out , value is set in Account > profile.
Lost Carrier Disconnect due to user device is not longer detected in network.
Session timeout Disconnect due to exceed allowed quota in profile associated with user , value is set in account > profile.
Traffic used The traffic utilized by users during the session.
Lost Services Disconnect due to device network connectivity is lost or drop.

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