Kiwire™ 2.0


54 views December 6, 2017 November 7, 2018 admin 0

The cloud login record modules let you view all user login records including those by your cloud tenant.


In the search box, the following fields are required to search the records easily.

  • Username/Mac Address : The username of the user or Mac address of the device.
  • Type : Login or logout type
  • Date To : Date selection
  • NAS ID : Id of the NAS device
  • IP Address : The IP address of the device

Then the records will show according to each fields. The fields and functions are below.

Field Meaning & Function
Login Date/ Time The login time of the users.
Logout Date/ Time The logout time of the users.
Username The username of the account.
Total Time The Total session time of the users.
Mac Addr The mac address of the devices the user use to connect to network.
Zone The zone of the devices/users.
NAS ID The NAS ID user is connected to.
Reason *The Disconnect reason (refer table below).
IP Address The ip address of the devices the user use to connect to network.

Disconnect Reason List

Disconnect Reason Message Meaning & Function
Admin Reset Disconnect cause by Admin action or Kiwire™ system platform script.
Call Back Disconnect so port can be use to call back user.
User Request Disconnect request by user.
Idle Timeout Disconnect due to exceed idle time out , value is set in Account > profile.
Lost Carrier Disconnect due to user device is not longer detected in network.
Session timeout Disconnect due to exceed allowed quota in profile associated with user , value is set in account > profile.
Traffic used The traffic utilized by users during the session.
Lost Services Disconnect due to device network connectivity is lost or drop.

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