Kiwire™ 2.0

Tenant

134 views December 4, 2017 August 8, 2019 admin 0

Cloud Tenant Management

The main cloud tenant screen provide an overview and listing of all the tenants in your system. To access the tenant module click on Cloud > Tenant from the navigation. On the tenant listing module, you may search for specific user by using the search field.

The listed fields and its meaning are:

Field Meaning & Function
Cloud ID A unique cloud id for each tenant.
Tenant Name The name of the tenant account.
Admin ID The admin id of tenant.
Expiry Date The expiry date and status of license for each tenant.

* NOTE : Enabled based on request.

Action Modules action:

  To edit the setting of the cloud tenant.

  To delete the tenant.

  Disable the tenant account.

* NOTE : Enable the tenant account by clicking  icon based on request.

Add New Cloud Tenant

Click on Add New Tenant button and populate the required fields. Fill in the fields to complete the process.

The listed fields and its meaning are:

Field Function
Cloud ID Cloud id is the identifier or domain of the tenant to be added to system.
* NOTE : Cloud ID must be unique to each tenant.
Tenant Name The tenant name.
Admin ID The administrator user id for the tenant.
Admin Password Password of the administrator user id.
Admin Email Address The email address of the administrator user id. It uses to send notification email.
License Key The license key for the cloud tenant. License key is generated from Synchroweb Software License website.

* NOTE : MSP edition only.

Permission The access granted to the super user.

  • Read + Write : Full access
  • Read Only : Read only access
Video Example – Add New Tenant

Edit, Delete or Disable Tenant

Click on edit, delete or disable icon from the main cloud listing. If you clicked the edit icon, the edit screen be display which you can edit the setting of the clouds. If you rename the tenant cloud id , the operation for such task will take a few minutes to complete. As system is renaming the cloud id to new given Cloud id , while renaming the cloud tenant account is function will be stop momentary.

Click on the delete icon to delete the tenant. A prompt will be display to ask for your confirmation to proceed to delete the cloud id. Please exercise with cautions as this not a reversible action.

Click on the disable icon to disable the tenant. A prompt will be display to ask for your confirmation to proceed to disable the tenant.

* NOTE : Click on the enable icon to enable the tenant based on the request. A prompt will be display to ask for your confirmation to proceed to enable the tenant.

Video Example – Edit, Delete or Disable Tenant

Masquerade Cloud ID

Kiwire™ superuser of the system have the capability to assume or masquerade the administrator role of the selected cloud tenant. To masquerade the administrator of the selected Cloud ID, from the navigation bar, click on Setting icon.

A cloud selection navigation screen will be appear. Select the cloud tenant id you wish to masquerade from the drop down list or search using the search box. Click on the tenant id, from then on all the configuration and setting loaded is for the selected cloud tenant. This is useful if you wish to assist in reconfigure or access the tenant function or reporting.

* NOTE : This function is only available to “SUPERUSER” admin login.

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