Kiwire™ 2.0

Login Reports

114 views June 2, 2017 April 19, 2019 admin 0

Kiwire™ Login Report module will provide analytic reporting on the users and network. It shows the numbers of users connected to the network as well. The diagram below shows the sub-modules of the Login Report module.

Login > Who is Online

The Who is Online module under Reports will list all users who are connected to your network regardless from which NAS equipment or zone. It indicates how much your network been used. This metric directly correlated to the user’s satisfaction and to a high ROI.

The listed fields and its meaning are:

Field Meaning & function
Login Date/Time The date & time of the user login into the network.
Username The username used by user to login.
MAC Addr The Mac address of the user device.
IP Address The IP address of the user device.
Download/Upload Number of quota used (input / output) up to the last Accounting Interim time.
Zone The zone where this device is connected from.
NAS ID The name of the NAS device the user login from.
Class The classification of the device such as phone, tablet or laptop.
Brand The brand of the device such as Apple, Samsung or Huawei.
Model The model of the device such as iPhone or Galaxy S.
Hostname The device hostname.
Action Click on to disconnect user from network and to view the user account detail.
* NOTE : If you detect any stale user (Stale user or ghost account, are users who disconnected information are not send by NAS due to NAS equipment failure), click the disconnect function to disconnect the user manually.

 

Login > Login Record

The Login Record report module will list all the user logged in history report. Use the search option to view the specific Username / MAC Address, NAS ID, Type (Login / Logout), IP Addrress and date range.

Click on  to view the device class, brand, model and hostname that user logged in.

Example:

  • Class – Desktop, phone, tablet or laptop
  • Brand – Apple, Samsung or Huawei
  • Model – iPhone or Galaxy S

The listed fields and its meaning are:

Field Meaning & function
Login Date/Time The date & time the user login into the network.
Logout Date/Time The date & time the user log off from the network.
Username The username used by user to login.
Total Time The total time used by the user login session.
MAC Addr The Mac address of the user device.
Zone The zone where this device is connected from.
NAS ID The name of the NAS equipment the user login from.
Reason Reason for the disconnection.
IP Address The IP address of the user device.
Traffic Use The total traffic used by the user during the duration of login in MB.
Class The classification of the device.
Brand The brand of the device.
Model The model of the device.
Hostname The device hostname.

Login >  Login Transaction

The Login Transaction will list all login transaction of user in the network. It will show the success and failure of the user and the reason of login failure. Use the search option to view the specific username and date range.

* NOTE : Report are applicable for radius transaction only.

 

The listed fields and its meaning are:

Field Meaning
Date The date & time the user try login into the network.
Username The username used by user to login.
Password Used If user used a correct password the password will be masquerade from view, however if wrong password used it will be shown as clear text.
Login Success or failure of the login attempt. Below is the example success and failure login attempts.

  • Login Success
  • Login Failed: You are already logged in – access denied
  • Login Failed: Your maximum never usage time has been reached
  • Login Failed: User not subscribe to any profile.
  • Login Failed: User not found or inactive or suspended.

Login > Login Transaction Summary

The Login Transaction Summary module will provide a graphical and table report of the user login success and failure rate. This graphical report will provide insight on your network performance. For example if your users are having high rate of issue of wrong password or trouble login in. Use the search option to view specific date range.

The listed fields and its meaning are:

Field Meaning
Date The date of the sample data.
Accept Number of success login.
Reject Number of failure login.
Hourly View Zoom in to view the hourly report for the selected date.

The blue line in the graph represents the ‘Success’ while yellow line represents the ‘Fail’. ‘Success’ is for user login success and ‘Fail’ is for user login fail. Move the cursor to the graph point to view the date and the number of users.

Login > Login Transaction Summary Hourly View

The hourly report view will let you drill down to login transaction summary by per hour basis for the particular date. To view by daily sample data, click on view icon on the row and you be presented the information of login transaction summary group by hourly for the particular date.

For example, the information of login transaction summary group by hourly on 22/03/2019. There are total 13 users login successfully while the number of user failure to login is 0.

Graph above shows the number of success and failure user login. The blue line in the graph represents the ‘Success’ while yellow line represents the ‘Fail’. Table below shows the records of the number of success and failure users login.

The listed fields and its meaning are:

Fields Functions 
Hour The hour of the sample data.
Success Number of success login.
Failure Number of failure login.

Login > Login Frequency

The Login Frequency report module will provide a graphical chart and table report on the number of users login frequency over a period by login vs unique login. This report primary objective is to provide insight of user behaviour. Use the search option to view specific date range.

An example use case will be if high total number of login and low unique users, means users may have problem accessing the network in a WiFi environment due signalling issue.

The listed fields and its meaning are:

Field Meaning
Date The date of the sample data.
Unique ID Number of unique login.
Total Login Number of total login.
Hourly View Zoom in to view the hourly report for the selected date.

Login > Login Frequency Hourly View

The hourly report view will let you drill down to login frequency by per hour basis for the particular date. To view by daily sample data, click on view icon on the row and you be presented the information of login frequency group by hourly for the particular date. For example, the information of login frequency summary group by hourly on 23/03/2019. 

Graph above shows the number of unique id and total login. The blue line in the graph represents the ‘Total’ while yellow line represents the ‘Unique’. Table below shows the records of the number of unique users login and total number of login.

The listed fields and its meaning are:

Fields Functions 
Hour The hour of the sample data.
Unique ID The number of unique login. Unique is the new/different user id for the first time login.
Total Login Total number of login.

Login > Login Frequency By Profile

The Login Frequency By Profile module will report the login frequency-reporting group by profile. This provide insight on while profile is deem popular and are active during the duration of date selected. Use the date range selection to select the date of reporting you wish to view and if you wish to view by Project or Zone.

The listed fields and its meaning are:

Field Meaning
Date The date of the sample data.
Profile Name The profile name.
Unique Login Number of unique login.
Total Login Total number of login.
Hourly view Zoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project and by zone. A project consists of multiple zones.

Login > Login Frequency By Profile Hourly View

The hourly report view will let you drill down to login frequency by profile by per hour basis for the particular date. To view by daily sample data, click on view icon on the row and you be presented the information of login frequency by profile group by hourly for the particular date.

Login > Login Device Frequency

The Login Device Frequency report module will report the login frequency by device MAC address/identity. This will detect if a same device used with multiple username or vice versa and provide an accurate login frequency, as usually the no of device is unique in a public WiFi environment. Also login device by is an accurate way to determine the usage of the network. Use search box  date from and date to, to select the report period and Project or Zone.

The listed fields and its meaning are:

Field Meaning
Date The date of the sample data.
Unique Device Number of unique device use for the login.
Total Device login Total number of device use to login.
Hourly view Zoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones.

Login > Login Device Frequency Hourly View

The hourly report view will let you drill down to login device frequency by per hour basis for the particular date. To view by daily sample data, click on view icon on the row and you be presented the information of login device frequency group by hourly for the particular date. For example, the information of login device frequency summary group by hourly on 23/03/2019.

Graph above shows the number of unique device and total device login. The blue line in the graph represents the ‘Total’ while yellow line represents the ‘Unique’. Table below shows the records of the number of unique device login and total number of device login.


The listed fields and its meaning are:

Field Meaning
Hour The hour of the sample data.
Unique Device The number of unique device login.
Unique Device The total number of unique device login.

Login > Login Concurrency

The Login Concurrency report will show the concurrency usage of users. As some users may use more than 1 hour or days for their network access. Concurrency report will tell the actual connected user over the period. This report provide a graphical report of the concurrency and utilization of the network. This provide a way to plan for your network upgrade. Use the date range selector to select the report period and zone if you wish to view by project or zone.

The listed fields and its meaning are:

Field Meaning
Date The date of the sample data.
Total Concurrent User Number of concurrent connected user during the time.
Hourly View Zoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones.

Login > Login Concurrency Hourly View

The hourly report view will let you drill down to login concurrency by per hour basis for the particular date. To view by daily sample data, click on view icon on the row and you be presented the information of login concurrency group by hourly for the particular date.

Login > Login Error

The Login Error module will provide statistic and overview of error encountered by users in the last 24 hour. Select the date from and date to in the date selection to load syslog by the data range.

The listed fields and its meaning are:

Fields Functions 
Date Date of the error encountered by users.
Error Type The type of the error encountered by users.

Example of error type:

  • You have no credit left in your account.
  • Your account is not active.
  • You are not allowed to Login from this Zone.
  • You have reached the maximum allowed login from your account.
  • Wrong password, please check your caps lock ?
Count Number of encounters.

Login > Login Dwell Time

The Login Dwell Time will provide an analytic on users average usage time within the network. Dwell time will provide insight on your user average usage time. Select the date from and date to in the date selection to select the report period and zone if you wish to view by project or zone.

The listed fields and its meaning are:

Field Meaning
Date The date of the sample data.
Total Login Number of login recorded by system.
Average Dwell Time (Hour) Average dwell time in hour metrics.
Detail View Zoom in to view the information on average dwell time of user.

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones. 

Login > Login Dwell Time by Hourly View

Click on view icon on the row and you be presented the login dwell time. The login dwell report hourly view will break down the dwell time by few key metric group such as under 5 minutes, 10 ~ 15 minutes and more. Click on the Funnel Chart if you wish to view in funnel chart format instead of pie chart. Move the cursor to the chart to view the dwell time records based on the period.

The listed fields and its meaning are:

Fields Meaning
Total Login Total number of login.
Dwell Time Dwell time by few key metric group.

Login > Login Dwell Time by Profile

The Login Dwell Time by Profile will provide an analytic on users average usage time within the network by profile. Dwell time will provide insight on the profile average usage time. Select the date from and date to in the date selection to select the report period and zone if you wish to view by project or zone.

The listed fields and its meaning are:

Fields Meaning
Profile Name The name of the profile.
Average Dwell Time (H : M : S) The average dwell time in format of H : M : S
Total Login Total number of login.
Detail View Zoom in to view the information on dwell time by profile.

Login > Return User

The Return User module will provide the reporting of returning user, or user who has login and return to login over a period of time. Select the date from and date to in the date selection to select the report period and project/zone if you wish to view by project/zone.

A high number of returning users shows that your venue has a loyal clientele and that your visitors appreciate your Wi-Fi service and use it multiple times. When users recognized by the network and are automatically reconnected, this information is shown in the database in their records, near the data of the single connections they did.

The listed fields and its meaning are:

Field Meaning
Date The date of the sample data
Return User Number of users that return

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones. 

Login > Top User

The Top User report module will show the top 50 repeated user by user or by device use in the network with the sample date selected. Use date search box select the date from and the date to, select the type whether Username or Mac Address and select the zone/project if you wish to view by project/zone.

The listed fields and its meaning are:

Field Function
Total Login Total number of user login into network.
Username/MAC Shows the username or MAC address of the user that are connect.

Login > New/Repeat Login

The New vs Repeat user login will overlay 1st time login users vs the return or repeat user login to your network. Use the date range to select the report date range and project/zone to view by project/zone.

The listed fields and its meaning are:

Field Meaning
Date The date of the sample data.
Return/Repeat User Number of users that return/repeat login.
Total Unique Login The number of unique login.
New User Number of new user login.
Hourly View Zoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones.

Login > New/Repeat Login

The hourly report view will let you drill down to new/repeat login by per hour basis for the particular date. To view by daily sample data, click on view icon on the row and you be presented the information of new/repeat login that group by hourly for the particular date.

Field Meaning & function
Hour An unit of time conventionally reckoned as ​124 of a day.
Unique ID The number of unique login.
Total Login The number of total login.

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