Kiwire™ 2.0

Insight Reports

68 views June 2, 2017 December 10, 2018 admin 0

Insight -> Device Info

The device information report will provide insight into your network, on what type of device and brand the user is using to connect to the network. Use the date selector to select the date range you wish to see the report.

The listed fields and its meaning are:

Field Meaning
Device Type The total number of device by type such as

  • Computer [ Laptop / PC ]
  • Phone [ Smart phone ]
  • Tablet [ Tablet device ]
Device Brand  The manufacture brand of the device used.

Field Meaning
Type of Device/Brand The type of the devices connected to network such as

  • Deskstop
  • Phablet
  • Smartphone
  • Tablet

The type of the device brand connected to network such as

  • Samsung
  • Apple
  • Xiaomi
  • Unknown
Total Total number of device connected to devices.

Insight -> Visitor Registration Data

The Visitor Registration Data report module will display all the information recorded by the user during guest self-sign up as well as additional data-field that you may have setup at the data field module. Use the date selector to select the date range you wish to see the report.

Fields Meaning
Date The date of the user sign up/registration.
Sponsor  The name of sponsor.
Username The username of the user.
Phone The contact number of the user.
Email The email address of the user.

Insight > User Access URL

The User Access URL module will shows the history of user access URL. This provide insight with the user browsing history and behaviour. Click on the “Delete all Record” button to purge the data. 

 The listed fields and its meaning are:

Field Meaning
Date/Time The date and time of the sample data.
IP IP address of the user.
Username Username of the user.
Mac Address Mac address of user device.
URL The URL the user browsed.
Action  To delete the entry.

Insight > Social Network Analytics

The Social Network Analytics will provide an overview and insight of the social network growth and activity of your network. Use search box to select the date range.

  • Social Network : The name of the social network.
  • Total : The number of activity of your network.

The report will show the statistic of social network used by your network users , gender and type.

Insight > Users Social Network Info

The User Social Network Info module provide you information of users who use social network to login to your network, including demo/biography information of the users that sign up.

The listed fields and its meaning are: 

Field meaning
Date/Time The date the user join Kiwire™ platform.
Username The username of the social network user.
Fullname The full name of user reported by respective social network.
Gender The gender of user reported by respective social network.
Age Group If the social network support demographic by age group.
Email The email address of user reported by respective social network.
Social network The Social network use to login.
Birthday The birthday of user reported by respective social network.
Social ID The Social network id of user for their respective social network.

Insight > Net Promoter Score

The Net Promoter Score module provide you the information on net promoter scoring. Use the Date Search box to select the date range you wish to see the report.

  • Total Negative Feedback : The total number of  the negative feedback.
  • Total Positive Feedback : The total number of  the negative feedback.

 

Fields Meaning
Username The username of the user.
Score The total score of the feedback.
Sentiment  The feedback from user.
Comment Any comment from the user.
Date The date of the feedback.
Magnitude NPS Score based on comment

Insight > Inactive Users

The Inactive Users module provide you the information of inactive users within a period of time. Use the Date Search box to get all previous Inactive users from that specific date.

Fields Meaning
Username The username of the user.
Last Login The time of users last login.
Create Date  The date user is created.

Insight > Online Reputation Review

The Online Reputation Review module provide you the information of online reputation in terms of user reviews. It will show all the user reviews from selected Facebook page. To integrate Facebook Page you’re admin of go to Integrations > Facebook Reviews.

Fields Meaning
Page Name The page name of Facebook page.
Reviewer ID The ID of reviewer.
Reviewer Name The name of reviewer.
Recommendation Recommendation of reviewer.
Review Text The comment from reviewer.
Score                The score from reviewer.

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