Kiwire™ 1.6

Kiwire™ 1.6 Chapter 1 : System Administration

28 views June 16, 2017 April 24, 2018 admin 0

This chapter provides all the instructions and procedures necessary for system administrators to manage the Kiwire™ on your infrastructure.

Logging into Kiwire™

To access Kiwire™, open browser and type “http://yourkiwireip/admin/” for example if your Kiwire™ installation IP is your url will be “http://192.168.01./admin” in the address field. Input the default username and password details provided below and click the “Sign In” button to enter Kiwire™.

Default Access

Access Default Credential
Username admin
Password 7890
Note: If you login using the default credential , you will be presented with a Change password screen to ask you to change your credential . Please change  your Default access  to your secure password prevent abuse and for security reason.

1.1 Dashboard

Kiwire™ Dashboard provide an overview of the Kiwire™ system activity .

The dash board will provide information on

  • Current connected user
  • Total user registered in system
  • New Prepaid/voucher created in the last 30 days
  • New User account added in the last 30 days
  • Login & Connected User frequency Graph , will show no of user that login vs connected concurrent user in the last 24 hour , this is helpful to determined if there is any issue with network topology if there is abnormal activity.
  • Server Load of Kiwire™ system
  • Ram utilisation of Kiwire™ system
  • Free Disk space within Kiwire™ system
  • Total Impression and Unique impression of user who view the captive portal / Hotspot pages
  • No of devices online and no of device that is faulted detected by Kiwire™ System
  • Recent monitoring event , the last update of any device faulted or come back online
  • Recent Kiwire™ System activity logs

1.2 General Configuration

General Configuration setting let you set the overall of Kiwire™ Configuration such as default currency , password, prepaid default behaviour and other general setting.

Field Function
Password Display Format Text : if set to text, Administrator will be able to view the user’s password in the user account view page.
Encrypted : set to encrypted if you do not wish administrator to view the user’s password in the page
Database Archive Day How many day before trigger archive the transaction function, all user previous network usage will be reset .
Default Currency Default Currency used for the system and display
Report Metric Reporting metric for user bandwidth usage in Mb or GB format. To make it human readable.
Login Page ID: Display text that will be used to represent USER ID,example for hotel installation you may want to use “Room No” as username display or “Student ID” in education environment.
Join Insight Network Insight Network is Kiwire™ network that provide you access to industry key reporting, and other advance analytic reporting . By joining insight network , you will have the ability to access insight reporting that compare your overall performance metric with industry peer and region.
Prepaid Setting
Default Prefix Default prefix for prepaid card/ voucher to generated,
e.g. : SYN will be SYN123456
Prepaid Engine The format the prepaid/voucher account is generated

  • Number in sequence
    Prepaid / voucher generated will be serial sequence
    Eg: SYN10001,SYN10002….SYN10099.
  • Unique ID
    Prepaid / voucher generated will be unique but near random,
    Eg : SYN5401AAE , SYN5402FA1 , SYN54032A4
  • Random Engine
    A random string of character , use together with random engine length limit. *note* a high lenght will prevent repeat of random character.
Random Engine length Limit  Default length for Random engine to use when generate prepaid account  if Prepaid engine selected is random . A short length will have repeat and thus limited max no quantity of prepaid account to be created , e.g. if limited to 4 , max will be 9999 account.
Default Suspension password Default suspended user password, that will be
use if a user is being suspended
Admin’s Copy print Slip Feature for carbon copy of prepaid/voucher printout to have admin copy .

Field function
SMTP Host your smtp/mail server hostname or ip address
SMTP Port SMTP Port for the smtp/mail server
SMTP Authentication Does your SMTP require authentication to send mail , if yes please select SSL or TLS
SMTP Auth Username Username for smtp authentication
SMTP Auth Password Password for smtp authentication
Email from address The email address that email generated will use as sender.

Example :
For gmail smtp the following setting is being used

Use Authentication: Yes : TLS
SMTP Auth username :
SMTP Auth Password :
Email from address :

*note 1 : For gmail  , please set ” Allow less secure apps: ON ” under the gmail account
*note 2 : you can use the tools:SMTP test to test if your SMTP setting is correctly setup.

1.3 Site Branding

Site branding let you brand Kiwire™ installation to your organization brand and identity.

Field Function
Customer Name of the organization or sites
Industry Select the industry type for the organization
Website The url of your organization website
Facebook page Facebook page link if any , to your facebook pages
Phone No Your organization phone no
Fax No Your organization fax no
Address Your organization address
Logo Your organization Logo
*Note : Logo size maximum must be
379 x 94 pixel , this logo is used for login page and also any print out to users. e
Map After initial save , the map will display the location of the site installation

1.4 License

The License management let you manage your Kiwire™ License and entitlement

Field Function
Url Kiwire™ Update server url
Please use
Cloud Username Cloud username if given are for your organization to perform remote backup to our cloud backup farm.
License Key License key given to validate the Kiwire™ installation
Feature Key Feature Key if given to enable advance functionality of Kiwire™ capability such as Active directory, PMS , and others
Support Contract Key An annually given support contract key that entitled you to be part of our support program including software update.

The section below will validate the license copy or unlicensed copy

  1. License Expire On will state the expire date
  2. Software updates status, check if any software patches or update available.
  3. Cloud Backup will show the latest backup in the cloud server if any ( require subscription ).

1.5 Monitoring Configuration

Monitoring Configuration let you set and configure the monitoring functionality of Kiwire™ built in network management system ( NMS )

The current administrator listing will list all existing administrator within the Kiwire™ system, click on check if you wish the administrator to receive email alert when there is a failure of device detected and click delif you wish to remove the administrator from receiving email alert.

The Monitoring Setting let you set the time out value of device that is not responded within the time-out value given.

1.6 Admin User

Admin User let you add more administrator with its associated access right into the Kiwire™ system

Field Function
Username username of the new administrator
Password Password assign to the administrator
Fullname Fullname of the new administrator
Email email address of the new administrator, please use valid email if you wish the administrator to received email alert.
Access Level ( Group) The access level module assocaited . Refer to “1.7 Administrator Group
& Security “ on how to create the policy first.

1.7 Administrator Group Security

This function let you create administrator group and which module/pages the administrator are allowed to access.

Field Function
Groupname A given group name to identified the access level
Module Select the relevant module this group can access, highlight the
module and click > to select over
the available module will be displayed on the left tab and
right tab is the module selected for the group

How to use :

  • Mouse over to the Configuration then click on the Access Level on left site of the page.
  • Enter the Group Name.
  • Select Module Selection to select and assign module for the new group.
  • Use > for single module or >> for all module to be added to “Can Access” List
  • Use < for single module deletion or << for all module to remove from the “Can Access” List
  • Press on the “Save Setting” button to save the changes in to the system.
  • Use the [ Pencil icon ] if you wish to modify the existing groupname or [ X ] if you wish to delete the group.

1.8 High Availability

The High Availability module let you configure the High Availability capability of Kiwire™, 2 license copy of Kiwire™ Must be purchased and updated to latest firmware for High availability to be supported.


Field Function
Enable HA Enable or Disable HA functionality
Role Select the role of this instance of Kiwire™, the Primary unit of Kiwire™ will be Master and secondary Kiwire™ Unit will be the Slave unit. Currently dual master configuration is Not supported.
Master Kiwire™ Ip The IP address of Master Kiwire™ instance.
Slave Kiwire™ IP The IP address of Slave Kiwire™ instance.
Synchronization Status Status of synchronization , “Up to date ” for good High availability or “Failed” for failed HA.


1.9 Performance

The Performance configuration module let you perform performance tunning on Kiwire™ engine. this is to maximize and take advantage of your hardware that host the Kiwire™ Software. the Recommended value are automatically generated based on your hardware configuration.

Field Function
Server Ram Detected The amount of ram detected on the system hosting Kiwire™
Server Processor core Detect The amount of CPU core detected on the system hosting Kiwire™.
Radius Setting Adjust the parameter to suit your environment. if unsure please follow the recommended value or contact Support.

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